Refund Policy

We strive to provide our customers with the highest quality products and services. However, due to the nature of our business, we are unable to offer refunds on any purchases made through our ShineOn App or 3rd Party App.

 

By making a purchase with us, you agree to this no refund policy. Once an order is placed and payment is received, it cannot be cancelled or refunded. This policy applies to all products and services offered by our company.

 

We understand that there may be rare cases where a customer may feel that they deserve a refund due to extenuating circumstances. In such cases, we encourage you  to contact our customer service team to discuss their concerns. We will do our best to address any issues and find a suitable solution for all parties involved.

 

Please note that this policy may be subject to change at any time without prior notice. We recommend that customers review our refund policy regularly to stay informed of any updates.

 

Thank you for choosing ShineOn. We appreciate your business and look forward to serving you in the future.